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Need Assistance?

We're dedicated to giving you the best service posible. If you have any questions or you encounter any problems while designing your custom faceplace, do not hesitate to contact us.

> Phone: 1-800-305-1106

> Live Chat: Click Here

Video Tutorial

View our simple step-by-step instructional video and learn how to design your faceplate like a pro!

Quick-Start Guide

Check out our visual aide for a look at how simple our custom design process really is.

Please Note

Returns/Exchange: Since each item is crafted uniquely for you, customized products may not be returned or exchanged.

Shipping: Please allow up to 7 business days for production of custom cases prior to shipping time.

ShopRunner Members: ShopRunner orders still quality for FREE 2-Day shipping after your custom case is created. For example, if your case takes four days to be created, it will ship out after that four day period via 2-Day shipping.

Custom Faceplate Design 101: An Introduction

Acceptable File Types

Wireless Emporium supports images in both JPEG and PNG formats. Both formats will produce great quality products as long as the resolution meets or exceeds our recommendations. With PNG, we support full transparency of your images as you design. However, please make sure the quality of your image is high enough for printing on a product.

Suggested Image Sizes

To fill the full area, we recommend that you use images that are equal to or larger than the recommended size of 750 x 1425 @ 200ppi. You can design your images much smaller than these recommended sizes and place them anywhere on the case. If your image is bigger than these sizes, it'll turn out even better since it will be printed at an even higher resolution than the minimum.

Create Your Inspirations

Our custom configurator tool enables you to position, scale, and rotate your image, resulting in a one-of-a-kind reflection of your personality. By using large, high-resolution images to begin with, you're able to achieve a terrific amount detail in your final printed product. Our advanced ECO-UV printing process transfers the ink deep into the case's surface to ensure long-lasting vibrant designs.

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