There hasn't exactly been a lot of positive press surrounding Windows Phone 7. There commercials are kinda cool I guess. So there's that. But slow sales, leading to a loss of market share a couple months after launch, have put the exclamation point on hardware issues and a general lack of available handsets.
First there was the whole, ‘Whoops, customers weren't supposed to be able to remove the memory cards
in our micro SD slots' fiasco. I suppose they should have made that clear to the manufacturers. Then of course there was the HTC HD7 death grip issue. Another major complaint was the complete lack of a CDMA version for Verizon or Sprint. While that last issue is going to resolve itself, it won't happen for another 6 months – right around the same time the iPhone 5 is probably going to come out for Verizon. Talk about lousy timing.
Perhaps in six months they'll have figured out their latest scandal. Apparently Windows Phone 7 devices have a nasty habit of sucking up data even when you aren't using your phone to do anything at all. Some users are reporting data usage at night when they are fast asleep. The logical explanation is that Steve Jobs has nothing better to do than to fly around the county, break into people's houses, and stream Netflix on their devices while they sleep. But just in case there is something less logical at play, Microsoft is investigating the matter.
Right not data is leaking at a rate of about 2-5 MB per hour, which really isn't that much. But if you add that up over the course of a month, it's more than a gigabyte of data wasted. If you are on a limited data plan from T-Mobile (200 MB per month), you'll be over your limit before the first week of the month is over. T-Mobile also offers unlimited data plans which would be unaffected by phantom data loss. AT&T doesn't even offer unlimited data. Like T-Mobile, they have a 200 MB plan that is pretty much worthless with this glitch. Even their 2 GB plan would see a significant amount of that data eaten up by phantom data loss (about 50%). AT&T isn't likely to be giving people a proactive 50% discount on their bills, and should you go over you data usage by a gigabyte, it's going to run you more than $50 in overage charges per month.
Kudos to the users who figured this out. Kudos to Microsoft for not completely dismissing this issue and looking into it. But seriously, how many more hardware and software issues can there possibly be?
Posted by David Yi, Social Media and SEO Assistant at Wireless Emporium